We reserve the right to modify this Policy at any time. By using our website, you agree to be governed by the terms in this document.
Any further questions regarding our privacy practices should be sent to email@example.com
Personal information refers to information about a live person who may be recognized using such information (or the combination of information either in our possession or likely to come into our possession).
Usage Data is information gathered automatically when using the Website or through the Website's infrastructure (for example, the interactions made and the time spent on the page).
Cookies are small data files that are kept on a user's device. They contain information about online interactions and are used to provide better services through our Website.
The term "Data Controller" refers to a person who (either alone or in conjunction with other people) is entitled to determine the purposes for which and the methods in which Personal Information and Usage Data are processed.
For any data shared with us during website visits, we will act as the Data Controller who is in charge of protecting your data in compliance with global regulations (e.g. US Privacy Act, GDPR).
Data Processor (Service Provider)
Any third party (excluding the Data Controller's employees) who processes data on the Data Controller's behalf is referred to as a Data Processor or Service Provider.
To augment and improve our data handling processes, we may use the services of several Service Providers.
Any person who is the subject of Personal Information is referred to as a Data Subject.
The User is any individual who accesses our Website and is also the Data Subject for any Personal Information collected by us from this individual.
Types of Personal Information we collect
We may ask you to provide us with personally identifiable information (“Personal Data”) when you access our Website. This information can be used to contact or identify you and includes:
- IP Address
- Email address
- Phone number
- First and last name
- Location information
- Your current company and job title
- Specifics about the nature of your request
You are free to use our Website without submitting any Personal Data or consenting to the conditions of this policy. In this case, some of the Website's information and functionality will be inaccessible to you.
We may use your Personal Data to send you information about upcoming events, services we provide, and other content that you may be interested in. You must first opt-in to receive such messages from us, as required by current laws and regulations. You may unsubscribe from these messages at any time by following the link or instructions included in every email we send you, or by contacting us directly via the methods provided above.
Usage Data is the information we collect about how the Website is accessed and used by our visitors. It may comprise your computer's Internet Protocol address (IP address), browser version, list of pages you have viewed on our Website, the time spent on those pages, the date and duration of your visit, and other analytical data.
Cookies and various tracking methods, such as beacons, tags, and scripts support certain features of our website and are used to monitor its performance. We do not follow the users' activity on third-party websites and do not display targeted advertising. However, the third-party services placed on our website may do so. Cookies are not used for any other reason than described in this policy.
According to the laws and regulations, we are permitted to keep cookies on your computer if they are essential for the functioning of our website. We will ask for your consent for all other types of cookies.
Our Website uses the following cookies:
|_ga||2 years||Google Analytics – Creates an ID and timestamp for the visitor, later used to track and analyze their interactions with our website|
|_gcl_au||2 months||Google Analytics – used to track user behavior on our website and analyze the strength of our marketing efforts|
|_gid||Session||Google Analytics – used to create an analytics report with aggregate information on the number of users, sources they came from, and visited pages of our website|
|_ym_d||Session||Yandex.Metrica – logs the user's first visit to our website|
|_ym_isad||1 day||Yandex.Metrica – provides information on whether a user has ad blockers installed in their browser|
|_ym_uid||1 year||Yandex.Metrica – creates an identifier for the user to track their behavior and interactions on our website|
|crisp-client||1 year||Crisp Chat – used to support our live chat feature and store the visitor's message history so that the chat service does not behave erratically|
How do we process the collected data?
We use the data we collect from you for the following purposes:
- We gather Personal Information, such as your name, email address, and phone number, as well as information about your company and its needs via our contact form for the sole purpose of responding to requests and interacting with you as a client and in ways that we communicate with you.
- We gather Usage Data with cookies and by other methods for analytics purposes in order to provide and manage the Website, improve your experience with it, and monitor its performance in order to prevent, discover, and address any technical problems. We also do this to enhance our marketing activities.
If you send us your Personal Information and consent to this Policy, we may combine it with previously collected website Usage Data. In order to better understand our users and the strength of our marketing strategies, we may additionally associate, store, and analyze any publicly accessible data connected to the email address you shared with us (e.g. your company's name, industry, size).
We use your data in accordance with laws and regulations
For most of our data gathering and processing, as described in our policy, we ask for your explicit consent. In cases when data collection is performed for other reasons, we inform you and explain these reasons along with their legal basis.
What happens if you refuse to share Personal Data?
Most of the content available on our website can be accessed without providing us with any personal information. If we are to provide you with services you have purchased or requested, we will require some personal information from you in order to issue an agreement, as well as to authenticate you and prove your identity.
How we store your data
We will only store your Personal Information for as long as it is required for the reasons outlined in this Policy. We will keep and use your Personal Information only to the extent necessary to maintain our legal responsibilities (for example, if we are obliged to keep your data to comply with local laws), settle disputes, and enforce our agreements and policies. Your Usage Data will be stored by us for internal analytics reasons, as described in this Policy.
Personal Data transferring
Your information, including Personal Data, may be transported to systems located outside of your state, region, country, or any other administrative domain where the data privacy laws may be different from your jurisdiction.
We take all steps reasonably necessary to ensure the secure collection, storage, and processing of your Personal Information in accordance with this Policy. We will not transfer your data to other parties or locations unless they provide sufficient tools and controls for the protection of the data you provide to us and any other personal information.
Please keep in mind that the US has not requested or obtained a determination of "adequacy" from the European Union under Article 45 of the GDPR. For this reason, we rely on stipulations of Article 49 of the GDPR provided for particular circumstances. For instance, we will collect and transfer Personal Data to the US only for the purposes of maintaining an agreement with you and under your explicit consent.
SiliconMint, as well as our Service Providers, avoid collecting or keeping sensitive information about you and make sure not to put your personal rights and freedoms in danger by any means.
Security of transmitted data
Although we strive to protect your Personal Information, we cannot guarantee 100% security of any data you share with us since data transfer over the internet implies imminent risks that fall out of our area of control.
Therefore, by agreeing with this policy, you confirm you are aware of these risks and will not hold us responsible for data transfer security breaches. After we receive your information, we put maximum effort to ensure its security when stored on our servers.
Personal Information that you transmit while using our Website is protected by applying physical, technical, and administrative measures. We update and test our hardware and software on a regular basis to ensure it contains all relevant security upgrades. Only our authorized personnel responsible for processing your information to provide you with services and benefits are allowed access to it.
Furthermore, we educate our personnel on the importance of confidentiality and enforce the necessary disciplinary measures to make sure they maintain complete privacy of your Personal Data. They are also well-versed in security technologies that we use for data protection.
Accessing, altering, transferring, and deleting your Personal Data
In certain situations, you have the right to:
- Access and obtain a copy of the Personal Data stored about you
- Request correction for any inaccurate Personal Data stored about you
- Request us to delete the Personal Data stored about you
- Prohibit us from sharing your Personal Data with Service Providers
In accordance with the law, we provide portability for your data. You may ask us to send a copy of your Personal Data in a generally used format so that you can manage and transport it.
You may also inquire about how your personal data is used, the types of personal data stored about you, and whether your data has been transferred to anyone outside of SiliconMint. You can ask where we obtained the information in the case when it wasn't provided to us directly by you. You also have the right to know how long your Personal Data will be stored.
Please keep in mind that we may require you to confirm your identity before we reply to your requests to amend, delete, or restrict the usage of your Personal Data. If we are unable to offer access within a sensible time frame, we will advise you of a date when the information will be made available. We will provide an explanation if access is restricted for any reason.
Who has access to your Personal Information?
Being your Data Controller, we may acquire, store, process, and analyze your Personal Data in the manner and within the constraints set out above.
We do not disclose your information to third parties for personal use unless you authorize it. However, we may share it under special circumstances, including cases when:
- Personal Information is provided to comply with the law (e.g. an issued search warrant, subpoena, or court order)
- Personal Information is required by our representatives or Service Providers who carry out tasks on our behalf
- We need to protect the rights, property, and safety of the company and our employees
- We need to use the information for handling legal claims and disputes
- We need to carry out an agreement we have entered with you
- There is an emergency or force majeure situation
We may collect aggregate data about our users which is not personally identifiable and share this information with our partners, Service Providers, advertisers, and other third parties for marketing or promotional purposes.
We may engage Service Providers, including individuals and third-party organizations to facilitate our Website, provide website-related services, provide us with analytics on how our Website is used, and offer the Website on our behalf. Service Providers may also help us customize your experience on the website based on Personal Information about you.
These third parties may access your Personal Data only to carry out these activities and are not permitted to disclose or otherwise use it for any reason.
Service Providers help us improve our marketing operations which are intended to engage our Website's visitors with tailored and relevant information based on previous interaction with our website. You may ask us to stop using your information for marketing reasons by contacting us via the methods provided above.
Google Analytics is a web analytics tool that records and analyzes website traffic on our Website to monitor how it is used. This information is made available to other Google services. Google may use it to contextualize and customize advertisements on its own network.
In addition to information on how you use the Website, Google Analytics may store your IP address. We, however, do not have access to your IP address since it is protected by Google.
Visit the Google Privacy Terms
web page to find out more about their data privacy practices.
Links to third-party websites
Our Website may contain links to websites that are not owned or managed by us. When you follow a third-party link, you will leave our Website and be sent to the third party's website. We have no supervision over and do not accept responsibility for any of the third party's practices, content, or services provided on their website. Therefore, we highly recommend you to read each of these website's Privacy Policies.
We do not intentionally collect personally identifying information from children under the age of 13. Please contact us if you are a parent or guardian and are aware that your child has supplied us with their Personal Data. If we learn that we gathered Personal Data from children without parental approval, we take appropriate measures to delete such information from our servers and our Service Providers' servers as well.
please contact us at firstname.lastname@example.org